Return Policy

If you are not satisfied with your purchase of a product, please call 1-800-282-3374 for a Return Material Authorization (RMA) request within 14 calendar days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment. The product must be returned to the Employee Development Systems, Inc. (“EDSI”), warehouse within 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including all meterials that shipped with the product.

Please note that EDSI. does not permit the return of or offer refunds for the following products:

  1. Product that is custom configured to your specifications
  2. Opened software*
  3. Electronic software downloads

*You may return software after rejecting the licensing terms, provided the software is not installed on a computer. However, software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.

  • NOTE: EDSI recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to EDSI or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. Please note that the United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before the USPS will initiate a trace.

RETURN & REFUND POLICY– Profiles & Assessments

ORDER CAREFULLY! ALL SALES ARE FINAL…
We cannot cancel orders once they are placed. We cannot change orders once you place them. When an order is placed and your credit card is approved, it goes immediately to a shipping fulfillment company in a separate location and is shipped immediately or electronically delivered if it is an online product. We do not see credit card numbers to alter orders, because they are credit card bank to bank transactions for your security. PLEASE order carefully. If YOU make an order error, you may NOT return it for refund, credit, or exchange for any reason.

REFUND, EXCHANGES, RETURNS, & CREDIT POLICY: ALL SALES ARE FINAL.
ALL Paper Profiles, Kits, Electronic products, Supplies, and ALL materials, products, or services on this website, including Pack, Email, or Electronic Files and Reports, are NOT REFUNDABLE for any reason. You are responsible to assure you have software and computer knowledge, capability, and compatibility, including (but not limited to) appropriate ISP and email accounts, for electronic, email, and online reports and products. If YOU make an order error, you may NOT return it for refund, credit, or exchange for any reason.

ALL SALES ARE FINAL. ORDER CAREFULLY! NO products may be returned for refund, credit, or exchange for any reason. If we make an error, we will correct it at no expense to you. No credit, for any reason, will be issued to your credit card after you order. At these significant web pricing discounts, the protection of intellectual property in the materials, and copyright protection for all parties is most beneficial for all our customers and clients. WE HAVE A STRICT NO REFUNDS, EXCHANGES, CREDITS OR RETURN POLICY FOR ANY REASON WHATSOEVER. Please order carefully. Print this page for your information. By ordering you agree to these terms without reservation, and agree that you will receive no refund, credit, return, or exchange for any reason.

ORDER POLICY ON EMAIL, WEB, OR ELECTRONIC DELIVERY:
ALL SALES ARE FINAL once online access to product has been setup. Certain products in our store are sent via email or by electronic access.

LIMITATIONS FOR EMAIL, WEB, OR ELECTRONIC DELIVERY:
Electronic delivery reports, products, and services require a “human being” to either issue a code, password, or email links, and therefore delivery is limited to “business hours” when a “human” can get the product or service to you. We will make best efforts at all other times.

 

ORDERING INFORMATION
All major credit cards: Visa, MasterCard, and American Express. Government Purchase Card Accepted. GSA Approved. CCR Register, DUNS #, CAGE:. (woman-owned, small business). We do not accept cash, cashier’s check, money orders, personal checks, or funds that are not $USD. Some (not all) Bank wire ACH transfers are accepted. Some (not all) company checks accepted. We do NOT carry accounts receivable. Online or Pre-Paid Purchase Orders ONLY for Electronic, Web, or Online Products & Services ALL Orders MUST BE IN WRITING (Online Order or Email). If a telephone order is made, it MUST be confirmed in writing from the client.

ORDER CAREFULLY! ALL SALES ARE FINAL…
We cannot cancel orders once they are placed. We cannot change orders once you place them. When an order is placed and your credit card is approved, it goes immediately to a shipping fulfillment company in a separate location and is shipped immediately or electronically delivered if it is an online product. We do not see credit card numbers to alter orders, because they are credit card bank to bank transactions for your security. PLEASE order carefully. If YOU make an order error, you may NOT return it for refund, credit, or exchange for any reason.

REFUND, EXCHANGES, RETURNS, & CREDIT POLICY: ALL SALES ARE FINAL.
ALL Paper Profiles, Kits, Electronic products, Supplies, and ALL materials, products, or services on this website, including Pack, Email, or Electronic Files and Reports, are NOT REFUNDABLE for any reason. You are responsible to assure you have software and computer knowledge, capability, and compatibility, including (but not limited to) appropriate ISP and email accounts, for electronic, email, and online reports and products. If YOU make an order error, you may NOT return it for refund, credit, or exchange for any reason.

ALL SALES ARE FINAL. ORDER CAREFULLY! NO products may be returned for refund, credit, or exchange for any reason. If we make an error, we will correct it at no expense to you. No credit, for any reason, will be issued to your credit card after you order. At these significant web pricing discounts, the protection of intellectual property in the materials, and copyright protection for all parties is most beneficial for all our customers and clients. WE HAVE A STRICT NO REFUNDS, EXCHANGES, CREDITS OR RETURN POLICY FOR ANY REASON WHATSOEVER. Please order carefully. Print this page for your information. By ordering you agree to these terms without reservation, and agree that you will receive no refund, credit, return, or exchange for any reason.

ORDER POLICY ON EMAIL, WEB, OR ELECTRONIC DELIVERY:
ALL SALES ARE FINAL once online access to product has been setup. Certain products in our store are sent via email or by electronic access.

LIMITATIONS FOR EMAIL, WEB, OR ELECTRONIC DELIVERY:
Electronic delivery reports, products, and services require a “human being” to either issue a code, password, or email links, and therefore delivery is limited to “business hours” when a “human” can get the product or service to you. We will make best efforts at all other times.

 

ORDERING INFORMATION
All major credit cards: Visa, MasterCard, and American Express. Government Purchase Card Accepted. GSA Approved. CCR Register, DUNS #, CAGE:. (woman-owned, small business). We do not accept cash, cashier’s check, money orders, personal checks, or funds that are not $USD. Some (not all) Bank wire ACH transfers are accepted. Some (not all) company checks accepted. We do NOT carry accounts receivable. Online or Pre-Paid Purchase Orders ONLY for Electronic, Web, or Online Products & Services ALL Orders MUST BE IN WRITING (Online Order or Email). If a telephone order is made, it MUST be confirmed in writing from the client.