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Q&A Podcast with “Professional Presence in a Casual World” author Suzanne Updegraff Click here to listen

What do “professionalism” and “etiquette” mean in the business world? Is it more than knowing which fork to use? Suzanne Updegraff, president of Employee Development Systems, and author of “Professional Presence in a Casual World,” certainly thinks so. Updegraff, whose book will be out later this year in an updated form that includes a skill-building and development kit, recently gave Training magazine Senior Writer Margery Weinstein a few pointers.

Tired of management doublespeak about “strategy” and “paradigms shifts?"

Our practical, results-oriented training programs increase productivity, effectiveness, & performance in the workplace. We have been resolving employee development, leadership, generational, professional presence, and personal effectiveness issues for over 30 years. Contact us to find out what we have done for other organizations and how we can help yours.

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DiSC 363

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DiSC Research Report

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Life Changing Lessons

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Developing Skills

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Managing Up

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Personality Test

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Peter Drucker

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Increasing Professional And Personal Effectiveness

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Why People Skills

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How to Improve Employee Performance

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Understanding DISC

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IPE ROI Study

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How to Improve Employee Performance

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