Credibility is the cornerstone of strong leadership. If a leader isn’t viewed as trustworthy or dependable, his or her relationship with the team will suffer, leading to poor performance and a toxic work culture.
- Believe. Credible leaders have faith in their company, its goals, and its ability to succeed. When leaders believe, they make forward-thinking decisions and aren’t deterred by fear during difficult times and believe in the intelligence and commitment of their employees.
- Be honest. Leaders need to be trustworthy, and this quality comes from telling the truth, always. Good leaders acknowledge their own weaknesses and offer transparency in all areas of their business.
- Listen. An important key to developing strong relationships with employees is truly listening to what they have to say. Credible leaders aren’t intimidated or threatened by the honesty of their team members.
- Follow through. In all interactions, do what you say you will. Don’t let promises fall through the cracks—not with clients, not with colleagues, and not with staff. Find a system to help you stay organized, set reminders, and communicate often.