EDSI understands that one of the key determinants of an organization’s success is the training and development of management to improve performance. Effective management development programs help learners take a system’s view of the organization and how major functions effect each other. There is a recognized need to cultivate skill sets in delegation, career development, motivation, coaching, mentoring, change management and numerous other facets of management.

Understanding the means and channels of effective communication and an awareness of specific behavioral styles are key to the role of managing people, which is about organizing and motivating individuals to work together to achieve certain goals. Managers MUST understand people’s needs and behavior to become effective leaders and develop their people to the greatest extent possisble.