As 2016 comes to a close, we consider some interesting business research from publications and firms around the world. Business research allows the industry to better understand human and employee behavior, develop programming that increases productivity and performance, and improve workplace culture. Here’s the business research highlights we found: The positive impact of a “fun” workplace. A new… Read more »
Posts Categorized: Conflict Resolution
Earlier this week we discussed soft skills and why employee development in these skills might be a good investment. Later this week, two articles reveal that focusing on productive communication, kindness, and “psychological safety” does, in fact, yield tangible results. This comes as no surprise to us, given the return on investment experienced by many clients… Read more »
Conflict is a natural aspect of workplace dynamics, but it can quickly turn toxic if employees can’t find a way to work together. Managing difficult personalities in a way that is effective, compassionate, and respectful of differences is no easy task. Often, the source of ongoing discord isn’t a single situation but friction between personalities (either between peers… Read more »
Last week, we touched on the impact that introverts and extrovert can have in leadership. (Recap: it’s not as important as you might think, but it does require mindfulness and different leadership techniques.) But whether you or your managers are introverts or extroverts, it’s fairly safe to say that your team will most likely be made… Read more »
Your personality and communication style impact how you understand conflict. When you are aware of how you handle situations -and even more- how your colleagues handle conflict, you can flex communication and conflict management styles to make more effective choices when you when you encounter or witness conflict and ensure the best outcome. Many organizations… Read more »
Our goal is to give you the tools to understand conflict and empower you to make more effective choices when you when you encounter or witness conflict. Conflict can come from a variety of sources: Goals – Conflict can happen as a result of colliding goals or priorities. It can also happen when there is… Read more »
Team members who trust one another are going to feel comfortable engaging in unfiltered, passionate debate around issues and decisions. There is a big difference between team members practicing healthy debate and conflict versus avoiding conflict or engaging in conflict that is destructive. During the Five Behaviors facilitation, team members agree to the guidelines and… Read more »
Can arguing actually be a sign of a highly functional team? By all means —as long as you have trust. Once team members are comfortable being vulnerable with each other, they can become even stronger by mastering the art of conflict. The fact is conflict that occurs within an environment of trust means that team… Read more »
When we talk about styles of just about anything, inevitably the discussion will follow with a list and communication isn’t immune from that. It is interesting and more than likely a trait of someone’s ‘communication style’, that you find many different variations of styles, depending on where you research you may find four or five… Read more »
A recent study by the National Institute of Health found that good doctors communicate effectively with patients—they identify patients’ problems more accurately, and patients are more satisfied with the care they receive. “Good” doctors are those whose patients adjust better psychologically and are more satisfied with their care, they have greater job satisfaction, and less… Read more »
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